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Welcome to the New Absorb LMS Customers We Can’t Name (and Those Below That We Can!)

November 8, 2012 Leave a comment

As is typical, a number of our new clients have asked that we not announce them publicly on this Blog and on our Web site’s client list. These customers include:

  • Departments in large organizations that already have an `official’ learning management system (LMS) that doesn’t do what the department needs. These departments need to keep their use of Absorb LMS below the radar.
  • Commercial training providers that wish to keep their use of Absorb LMS a secret and competitive advantage.
  • One major well-known global retailer—who’s name you would recognize, and it’s totally killing us not to name who it is—that has a policy of not allowing suppliers to name them as a client until they have worked together for one full year. Fair enough.

We welcome these unnamed clients.

The following organizations, which span a multitude of industries, HAVE, however, given us the green light to let the world know they’ve become Absorb LMS customers. We’re thrilled to welcome them.

AgLeader Technology —For almost two decades, Ag Leader has been a leader and driving force behind precision agriculture innovation, making farming more efficient and profitable. Find out more at http://www.agleader.com

Barium Springs—Founded in 1891, Barium Springs, a non-profit organization, provides family services to residents of North Carolina. Find out more at http://bariumsprings.org

Brewsters Brewing Company & Restaurant—Brewsters Brewing Company & Restaurant brews a wide variety of ales and lagers and has restaurants located in the provinces of Alberta and Saskatchewan. Find out more at http://brewsters.ca

Cobham Tactical Communications and Surveillance—Cobham Tactical Communications and Surveillance is a world leader in security, sharing, and communicating situational awareness in challenging environments, from urban environments to the digital battlefield. Find out more at http://www.cobham.com/about-cobham/aerospace-and-security/about-us/tactical-communications-and-surveillance.aspx

Dole Fresh Vegetables—Dole Fresh Vegetables, Inc., a subsidiary of Dole Food Company Inc., produces and markets fresh fruits, vegetables, and flowers. It also offers packaged foods, such as salads, as well as frozen fruits. Find out more at http://www.dole.com

EMRlogic Logic Systems—EMRlogic, founded in 2005, is dedicated to providing practice management and electronic health records application software products to ophthalmologists and optometrists. Find out more at http://www.emrlogic.com

ERMC—ERMC is a multi-discipline, facilities services company headquartered in Chattanooga, Tennessee. ERMC currently serves a wide variety of industries such as retail shopping centers, food processing, aviation, manufacturing, transportation, and commercial office and property management. Find out more at http://ermc2.com

Gran Tierra— Gran Tierra Energy Inc. is an international oil and gas exploration and production company headquartered in Calgary, Canada. Find out more at http://www.grantierra.com

Mortgage Research Center, Veteran’s United—Veterans United Home Loans is the United State’s largest provider of VA Loans — dedicated to making the American dream of homeownership a reality for those who so bravely served. Find out more at http://www.veteransunited.com

Newhall Klein, Inc. —Since 1989, Newhall Klein has produced design and marketing solutions that have helped their business partners successfully build and reinforce their market positions. Find out more at http://www.newhallklein.com

Nova Medical Centers—Nova Medical Centers is the fastest growing 100% occupational medicine service provider in the industry. Find out more at https://www.n-o-v-a.com

Openbet—OpenBet is the market leader in providing software for the betting and online gaming industry. Find out more at http://www.openbet.com

Our365—Our365 and its divisions encourage expectant mothers through pregnancy and through beautiful photography capture those special days of anticipation, then meet these new mothers at the hospital to take the newborn’s first portrait. Find out more at http://www.our365.com

Palantir Solutions—Palantir Solutions is a leading, global provider of Integrated, Dynamic Planning Software and Services to upstream oil and gas companies. Find out more at http://www.palantirsolutions.com

Rockfish Learning Management (Stormwater USA)—Stormwater USA was created to provide industry professionals with an accessible stormwater training program to meet the growing demand for NPDES training. Find out more at http://www.stormwaterusa.com

Synapsii, LLC—Synapsii is a Women’s Business Enterprise founded in 2012. The company is currently working with medical practices, focusing on education delivered to patients at the appropriate time in their care continuum, by leveraging the latest in technology. Find out more at http://www.synapsii.com/

TXI— TXI is a leading supplier of cement, aggregate and ready-mix concrete building materials. Find out more at http://www.txi.com/

Xcel Testing Solutions LLC— Over 25 million students have successfully passed standardized assessment exams by utilizing Excel Testing Solutions research-based learning approach. Find out more at http://xceltesting.com

How One Organization Abandoned a Free Open Source Learning Management System and Saved a Pile of Cash

October 30, 2012 1 comment

Shredding money (Some rights reserved by Tax Credits on Flickr)COLA is a physician-directed organization whose purpose is to promote excellence in laboratory medicine and patient care through a program of voluntary education, consultation, and certification. With approximately 7500 global customers, COLA is the world’s largest laboratory accreditation organization.

About seven years ago, COLA decided that deploying a learning management system (LMS) would provide the company with much needed flexibility with the delivery of their online learning programs, while simultaneously offering them increased efficiencies and cost savings.

COLA decided that it could best achieve its goals by implementing a popular open-source LMS solution with the help of third-party consultants and developers. The belief was that a free LMS solution could be configured to meet all of their business requirements at a much lower cost than a commercial-off-the-shelf system, even when factoring in the consulting costs associated with having the system built to their specifications.

Things didn`t work out as expected. The longer the free open source LMS was in place, the more money, time, and people were required to try and make the system run properly. At one point, COLA was spending an additional $500-$1,000 per week on LMS maintenance, and, that figure did not even include expenses related to internal staff time.

The good news is that COLA’s management didn’t sit idly watching the bleeding. They abandoned the open source LMS, selected a system that better matched their requirements, and even won an industry Award for their learning initiative.

Read what went wrong in their open source LMS implementation and how COLA turned a bad situation into an award-winning success story.

Absorb LMS Customer, COLA, Wins a Brandon Hall Excellence Award

October 3, 2012 1 comment

We’re pleased to announce that Absorb LMS customer, COLA, has won a Silver Excellence In Learning Award from Brandon Hall Group in the category of Best in Learning Technology Implementations for their submission “COLA’S New E-Learning Experience.”

The winning entry describes COLA’s move to Absorb LMS from an open source learning management system and reports the following benefits and return on investment:

COLA is spending less on the Absorb platform than it did on the old proprietary system. Further, because it is an internally hosted solution, there is no external hardware dependency. Indeed, updates to the materials available by the solution can be made by multiple COLA staffers. COLA no longer needs to hire a vendor to print certificates, and COLA customer service staffers have experienced a 50 percent drop in customer complaints since the new tool went online.

Factoring in all savings to date, COLA estimates its reduction in costs to be $60,000 since the new system went online.

In addition to spending less, COLA is selling more. COLA experienced a measurable spike in sales of its educational products and services.

About COLA:

COLA is a physician-directed organization whose purpose is to promote excellence in laboratory medicine and patient care through a program of voluntary education, consultation, and accreditation. The U.S.’s largest private accreditor of medical laboratories, COLA helps clinical labs comply with federal lab quality requirements established under the Clinical Laboratory Improvement Act Amendments of 1988. Additionally, COLA also helps labs comply with licensure requirements in various states. COLA is also the only CMS-deemed accreditor to be certified under ISO standard 2001: 1998 affecting quality management system.

You can find out more about COLA and review the 80+ courses this organization provides at http://cola.org.

Absorb LMS Welcomes its Newest Customers

Welcome. License Some rights reserved by olishaw on Flickr

As we’ve mentioned, it isn’t possible for us to announce every new customer:

  • Some customers select Absorb LMS as a departmental LMS within an organization with an official enterprise system in place.
  • Some clients wish to have their new LMS implementation secret until they’re ready to make an official roll-out to learners.
  • Some clients are commercial courseware providers who prefer not to disclose the platform being used to provide learning to their customers

So, here’s a partial list of the organizations that have, within the last few weeks, selected Absorb LMS to support their learning initiatives:

Active Network — Active Network is a technology and media company powering the largest network of organizations, activities, and people. Their technology helps businesses automate and simplify operations, management, and participation, while their media properties are home to millions of people looking for things to do. More > http://www.activenetwork.com/

Aspire Bariatrics — Aspire Bariatrics is the developer and provider of AspireAssist™ Aspiration Therapy System , a breakthrough weight loss solution for people with obesity. More > http://www.aspirebariatrics.com/

AXIS Specialty U.S. Services — AXIS provides specialty insurance and reinsurance on a worldwide basis through operating subsidiaries and branch networks based in Bermuda, the United States, Europe, Singapore, Canada and Australia, as well as a Representative Office in Brazil. More > http://www.http://axiscapital.com/

Catalyst Repository System — Catalyst helps corporations and counsel manage e-discovery and work together on complex legal matters. Their secure, grid-based systems helps organizations handle the largest legal matters in the world —from multi-language litigation to multi-party regulatory investigations. More > http://www.catalystsecure.com

Krillo Consulting Partners — Krillo Consulting Partners is a consultancy specializing in the areas of talent management, leadership development, training and capability development, and organizational development.

Mitsubishi Electric Cooling & Heating — Mitsubishi Electric US is a recognized leader in the research, marketing, sales, engineering, and manufacturing of electrical and electronic equipment used in information processing and communications, consumer electronics, industrial technology, energy, transportation and construction. More > http://www.mehvac.com/

Montreux Solutions-Geneva — Montreux Solutions–Geneva provides on-line training for individuals working for private security companies, enhancing individual professional knowledge and competencies. Montreux Solutions professional on-line training supports career development by demonstrating knowledge of, and a commitment to, international law, human rights and industry standards.

National Rehab — National Rehab (NR) supplies medical products that help people lead healthier, happier lives. They are a provider of wound care, urological, ostomy and incontinence supplies as well as orthopedic products. More > http://www.nationalrehab.com/

New Flyer Industries Limited — New Flyer is the leading manufacturer of heavy-duty buses in the U.S. and Canada. Offering the broadest line of transit vehicles, they have secured their strong position by providing reliable transportation solutions that meet the needs of today while anticipating the needs of tomorrow. More > http://www.newflyer.com/

nVoq Inc —  nVoq Inc. is a privately backed software company based in Boulder, Colorado. nVoq’s main product is SayIt, a speech-to-text solution designed to improve workflow. nVoq was founded in 2000 by veteran technology entrepreneur Charles Corfield. SayIt™ is a hosted service used by a variety of customers including major communications companies and health care organizations. More > http://www.nvoq.com/

Cpl Integrated Services — Cpl Integrated Services is a division of Cpl Resources Plc., a leading provider of recruitment and HR outsourcing solutions throughout Europe. Cpl Resources Plc. is organised into ten individual companies, each providing specialist recruitment and HR solutions across a number of sectors. More > http://www.cplintegratedservices.com/

Salt Lake City Airport — Salt Lake City International Airport is located five miles northwest of downtown Salt Lake City. Eight airlines and their affiliates serve Salt Lake City International Airport: American, Continental, Delta, Frontier, JetBlue, Southwest, United and US Airways. It is a hub for Delta Air Lines. Along with commuter partners, they operate around 219 scheduled daily domestic flights. The airport served 20 million passengers in 2011. More > http://www.slcairport.com/

Transportation Investment Corp — Transportation Investment Corporation (TI Corp) is a public crown corporation established under the Transportation Investment Act to implement the Port Mann/Highway 1 Improvement Project, including construction, operations and maintenance of 37 kilometres of improvements to the TransCanada Highway through Metro Vancouver, as well as development, implementation and management of tolling operations to pay for the project. More > http://www.pmh1project.com/about-the-project/about-ti-corp/Pages/default.aspx

UL-DQS (Underwriter’s Laboratories) — UL DQS Inc. was formed as a strategic partnership between Underwriters Laboratories (UL) and DQS (Germany’s first certification body). As a result of this merger, UL DQS, and as a member of the DQS-UL Group, UL DQS Inc. is able to provide highly skilled, local resources to our value-adding assessment services. With a global presence including offices in over 50 countries and more than 2,300 leading industry experts, UL DQS Inc. helps organizations achieve business objectives. More > https://www.dqs-ul.com/en/

Zones, Inc. — Zones is a national provider of end-to-end IT products and solutions to businesses. Zones technical experts take care of all the research, quoting, authorizations, capabilities, and possible risk factors to craft flexible, expandable IT solutions and customize them for their clients’ unique IT implementations. More > http://www.zones.com

A Partial List of Our Most Recent Absorb LMS Customers

It isn’t always possible to announce every new Blatant Media customer. In some cases, their Absorb LMS implementation may be flying under the radar as a departmental LMS within an organization with an official enterprise system in place. In other cases, our clients may wish to have their new LMS implementation kept under wraps until they’re ready to make an official roll-out to learners.

So, here’s a partial list of the organizations that have, within the last few weeks, selected Absorb LMS to support their learning initiatives:

Century Payments – Century Payments is a nationally recognized industry leader in electronic payment processing. The company has been recognized in both the Dallas 100 and the 2011 Inc. 500 lists of fastest growing, privately-owned businesses. More > http://www.centurypayments.com

COLA Certificates – COLA is the premier clinical laboratory education, consultation, and accreditation organization. The organization’s services enable clinical laboratories and staff to meet CLIA and other regulatory requirements, act in accordance with Quality Systems, and provide the best possible patient care. More > http://www.cola.org

DBRS – DBRS is a globally recognized provider of timely credit rating opinions that offer insight and transparency across a broad range of financial institutions, corporate entities, government bodies and various structured finance product groups in North America, Europe, Australasia and South America. More > http://www.dbrs.com

IMAX – IMAX partners with visionary content creators to create new worlds that captivate the imagination and make people wonder, “How do they do that?” IMAX makes you feel the full emotional impact of the visionary creators’ dream. More > http://www.imax.com

Lumeris – Lumeris provides best-in-class technology, guidance, and services for hospitals and health plans to transform their organizations into high-performing accountable delivery systems. More > http://www.lumeris.com/

Save Your Teen Driver – Auto accidents kill more 15-20 year olds than anything else. Over 3,000 15-20 year olds die in car accidents each year. The Save Your Teen Driver program evaluates and trains drivers in the six core areas that cause the majority of accidents. More > http://www.saveyourteendriver.com/

Secure Minds – CTR Services and its Secure Minds is an independent consultancy that provides unbiased, objective and impartial advice in the area of telecommunications security. More > http://ctrservices.co.uk

Souza Chiropractic – Thomas Souza, D.C. is an internationally recognized author, clinician, and lecturer dedicated to providing relevant, current, evidence-based information about chiropractic practice to chiropractors, medical doctors, patients, attorneys, and health management organizations. More > http://www.souza-chiropractic.com/

World Vision – World Vision is a Christian relief, development and advocacy organization dedicated to working with children, families and communities to overcome poverty and injustice. More > http://www.worldvision.ca

Industries represented by these new clients include:

  • Entertainment
  • Financial
  • Health Sciences
  • Non-profit
  • Transportation
  • Security
  • Technology

Creative commons licensed photo by: http://www.flickr.com/photos/romulusnr/

Welcome to our Newest Absorb LMS Customers

February 2, 2012 Leave a comment

Photo by: Rameshng

We’re thrilled to continue adding new customers across all industries. Here are a few of the organizations who have recently selected Absorb LMS as their learning platform:

Bomgar — “Bomgar replaces 1st generation remote control support tools with a solution specifically designed for the needs of security-conscience support organizations. Bomgar enables IT support representatives to remotely access, diagnose, control and fix attended and unattended computers and mobile devices. Bomgar allows enterprises to remotely support any device – from anywhere at any time.”

Centre for Paramedic Education and Research – Hamilton Health Sciences — “The Centre for Paramedic Education and Research provides Medical Direction, delegation, leadership, and counsel on pre-hospital emergency health care. CPER strives for excellence in pre-hospital care facilitated through education, continuous quality improvement, and research.”

Foley & Lardner LLP — “With offices throughout the United States and across the globe, Foley combines powerful resources and award-winning client service to help you achieve your business objectives — efficiently and cost-effectively. We draw on the legal knowledge and hands-on industry experience of attorneys in more than 60 practice areas to provide the full spectrum of legal services — any of which can be tailored to meet your unique challenges.”

Inmarsat Global — “Inmarsat has been at the forefront of mobile satellite services for more than 32 years and is the leading provider of global voice, data and IP communications solutions. Inmarsat owns and operates a fleet of 11 satellites providing seamless mobile voice and data communications around the world, enabling users to make phone calls or connect to the internet – whenever and wherever they need – on land, at sea or in the air.”

PROPHIX — “Prophix is a leading developer of solutions designed to automate financial processes including budgeting, planning, reporting, analysis, and performance management for the mid-market. Thousands of finance leaders around the world use Prophix to empower their organization and gain greater insight into business performance. Prophix and its partners deliver the best value by combining high end functionality, low total cost of ownership, and the fastest implementations in its class.”

SOLiD Technologies — “The evolving nature of wireless services, technologies and opportunities is exactly why we’ve designed each and every SOLiD Technologies solution with the inherent ability to adapt. Our solutions are as flexible as they are scalable and as powerful as they are simple. This modularity is in sync with our customers’ need to react to diverse environments and growing challenges. SOLiD’s technology provides an easy-to-scale, fiber-based distributed solution for all of your indoor and outdoor applications.”

Using an LMS for Highly Effective Retail Training: Part One

January 4, 2012 Leave a comment

LISTEN AND LEARN (is what we do)

One of the things I love best about this job is that I have the great pleasure of speaking with a variety of  senior training managers across many industries on a weekly basis. I like to think that they learn as much from me as I do from them but sometimes, I am sure that I am the one that really benefits from these conversations.

It’s important for us as a learning technology provider to participate in these discussions and to really listen to the challenges faced by our customers “in the trenches”. I know we are good listeners because our products reflect a lot of the great thinking generated by these interactions. In particular, we have collaborated with some brilliant clients (like Oakley) to develop an understanding of some great best practices in the area of retail training.

Recently, I had a long conversation with a training manager of a department store chain that has about 100 stores and no Learning Management System. I want to share some observations here that came up in that discussion, specifically in the context of retail employee training. This seems particularly pertinent given the recent announcement of 100-120 planned store closures by Sears/Kmart.

FOCUS ON WHAT YOU CAN CONTROL

Retail is a complex science. Although no one retailer can control the economy (many would argue that Walmart does in fact play a significant role in the global economy) we do understand that effective marketing will at least get people into your store; so let’s talk about what happens if marketing succeeds in that goal.

Great store design and merchandising will impact how much time people spend in your store and what they will purchase. This is the realm of a select team of employees but the people that have the most direct impact on your potential customers are your retail (sales) employees.

Your retail employees will define your corporate culture, reflect your corporate standards, impact customer satisfaction and loyalty and ultimately, increase the amount that each customer spends in the store. That’s all, of course, subject to who you hire and how well trained they are.

Let’s agree that you can provide high quality training without an LMS. The opportunity, however, is in scaling that training; providing it quickly and in short, focused interactions that are relevant and measurable. And dare we add ‘fun and rewarding’ for the learner?

In PART TWO I will discuss some observations and best practices for how an LMS can really impact your retail employee performance.

Blue Cross and Blue Shield of Montana Selects Absorb LMS

December 20, 2011 Leave a comment

Welcome to our newest customer, Blue Cross and Blue Shield of Montana, Inc. (BCBSMT).

BCBSMT is the state’s largest and oldest health insurance company, serving the residents and businesses of Montana. For more than seven decades, the company has provided its customers with the security of knowing they have health care when they need it. Today, as a not-for-profit health insurer, BCBSMT continues to help Montanans lead healthier lives.

American Gastroenterological Association Selects Absorb LMS

November 21, 2011 Leave a comment

American Gastroenterological AssociationWelcome to our newest customer, the American Gastroenterological Association.

“The Association consists of physicians, researchers and educators whose primary practice or research involves the functions and disorders of the digestive system. Founded in 1897, the AGA has grown to include 17,000 members from around the globe who are involved in all aspects of the science, practice and advancement of gastroenterology. The AGA Institute administers the practice, research and educational programs of the organization. Gastroenterology, the official journal of the AGA Institute, is the most prominent scientific journal in the specialty and is in the top 1 percent of indexed medical journals internationally.”