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Archive for February, 2012

Should You Block Access to Your Learning Management System?

February 24, 2012 Leave a comment

Richard Nantel, Vice President, Enterprise Learning Solutions, Blatant Media | Absorb LMSTwo commercial courseware providers asked me the same question this week:

“In the event that a customer does not renew a subscription to my courseware, how do I block their access to the learning management system?”

Great question!

The fact that this was asked by two separate companies suggests that this is a common concern. Course providers may sell individual courses or memberships to access a library of courses. Usually, access to the content is limited to a certain amount of time. So what do you do when access has expired?

Our gut reaction is to try to block the learner from the LMS through various means:

  • Deleting the learners from the system — This is a bad idea. The data related to learners’ behaviours impacts reporting in the LMS. Delete the user and you delete course usage data, data related to how learners answered exam questions, learner certifications, etc. As a general rule, you always want to maintain great data to help improve your learning initiatives.
  • Changing learner login credentials such as usernames or passwords — If you change a person’s username or password, they won’t be able to log in. The problem with this approach is the time and effort required. It may only take minutes to change login credentials for a small number of learners. But what will you do if your next big contract is to provide learning to 5000 people?

I think there’s a better solution.

Instead of restricting access to the LMS, consider restricting access to the content. Allow learners to log into the platform to access their transcripts and certificates. If you block them from the LMS, they’ll quickly forget about you.

Better yet, consider using your learning management system as a marketing tool. Provide these learners with free sample courses or course segments. Design your e-mail communication templates to build a case for having them renew their memberships. Convince them, through the quality of your content, that they should remain customers.

March 14: How to Manage Large Scale Learning Initiatives Painlessly

February 23, 2012 Leave a comment

Join us for a free Webinar:

Date: Wednesday, March 14, 2011
Time: 11:00 AM – 12:00 PM MST

`No pain, no gain,’ is a popular fitness industry maxim.  Oddly, this belief creeps into other areas of our lives. The result is that we often think that sweating through something makes it better.

(That’s crazy.)

In many organizations, the time and effort required to register learners, assign them to the correct course or curriculum, support them with good communication, track their progress, provide them with certificates, and manage future re-certification requirements makes learning administration painful.

If you’re doing all these tasks manually using spreadsheets and pen and paper, it’s no wonder the effort is high. The good news is that adopting the right learning technologies will act as an analgesic; reducing your pain significantly.

If you’ve moved beyond manual pen-and-paper learning administration and are now using a learning management system (LMS), administering learning may still be a bit painful.

Join Richard Nantel, VP, Enterprise Learning Solutions at Blatant Media, as he presents how to reduce the pain of learning initiatives by creating a unified workflow; from learner registration, enrolment in content, reporting and tracking, to certification and beyond.

Reserve your Webinar seat now at:

https://www3.gotomeeting.com/register/883595558

Register Now

After registering you will receive a confirmation email containing information about joining the Webinar.

Space is limited. We hope to see you there!

What Do Learners Really Think of Their Learning Environments?

February 16, 2012 Leave a comment

Richard Nantel, Vice President, Enterprise Learning Solutions, Blatant Media | Absorb LMSLuana Vargas, Educational Development Manager at International Society of Arboriculture, recently posted a great question on a LinkedIn discussion group:

“Do you directly sell courses to your e-learning end-users? If you do, how are you evaluating (reaction) the courses or the platform in which they are offered?”

First of all, kudos to Luana to care about learner reaction and satisfaction. As a commercial content provider, it’s critical that her learners see the value in her courses. What I especially like about Luana’s question is that she hasn’t restricted feedback to the course content. She’s also looking to gather satisfaction data related to the platform.

Donald Kirkpatrick defined level one of his Four-Level Evaluation Model in Instructional Design as: “The participants’ reactions to a training event. It is basically a measure of (internal) customer satisfaction.” Here are typical level one evaluation statements that students are asked to rate, usually using a Likert scale:

  • I understood the learning objectives.
  • I was able to relate each of the learning objectives to the learning I achieved.
  • I was appropriately challenged by the material.
  • I found the course materials easy to navigate.
  • I felt that the course materials will be essential for my success.
  • Etc.

The statements above are valuable but focus on content. Occasionally, as in this example, the evaluation includes statements about the environment:

  • I found the room atmosphere to be comfortable.
  • I was pleased with the room set-up.
  • I experienced minimal distractions during the session.

In online learning, the environment is typically a learning management system. Consequently, evaluation of the relevant LMS features and characteristics should be a part of post-course evaluations. Here are a few statements that may be appropriate to your learning initiatives:

  • The purchase process for this course was straightforward.
  • Logging into the system was easy and intuitive.
  • The interface was intuitive.
  • The interface was attractive.
  • The learning environment reacted quickly to my commands.
  • The learning environment behaved as it should, free of glitches, or crashes.
  • The learning environment allowed me to assess my progress.

Dissatisfaction with the learning environment will impact learner satisfaction with the content in the same way a good meal in a dirty, brightly lit restaurant may result in a poor restaurant review. Ask your learners how they feel about your LMS. Address quickly any concerns that may be uncovered through this evaluation.

`No Pain, No Gain’ Belongs in the Gym, Not in Learning and Development Departments

February 14, 2012 1 comment

`No pain, no gain,’ is a popular fitness industry maxim. Oddly, this belief creeps into other areas of our lives. The result is that we often think that sweating through something makes it better.

[That’s crazy.]

In many organizations, the time and effort required to register learners, assign them to the correct course or curriculum, support them with good communication, track their progress, provide them with certificates, and manage future re-certification requirements makes learning administration painful.

If you’re doing all these tasks manually using spreadsheets and pen and paper, it’s no wonder the effort is high. The good news is that adopting the right learning technologies will act as an analgesic; reducing your pain significantly.

If you’ve moved beyond manual pen-and-paper learning administration and are now using a learning management system (LMS), administering learning may still be a bit painful. The system you’re using may not be well aligned with your requirements.

We’ve just published a document that describes how Absorb LMS is designed to make the management of learning less painful. It’s available for download here.

Share it with friends!

Audio Interview with Blatant Media Co-Founder, Mike Eggermont

February 10, 2012 Leave a comment

Craig Weiss, CEO of E-Learning 24/7, a consulting firm in the e-learning industry, recently interviewed Blatant Media Co-Founder and Partner, Mike Eggermont. The interview is part of a series called E-Learning One On One.

Craig and Mike discuss:

  • eBooks and E-Learning
  • Learning games
  • Using devices such as game consoles for learning
  • 3D content
  • Learning management system selection
  • Emerging technology and E-Learning

You can access the interview here.

Categories: Uncategorized

PRESS RELEASE: Blatant Media Launches `The Learning Management Pain Clinic’

February 8, 2012 2 comments

 Pain Relief photo (Some rights reserved by o5com)CALGARY, ALBERTA– (Feb 8, 2012) – Blatant Media Corporation, creator of the award-winning learning management system, Absorb LMS, is happy to launch a new Webinar series titled “Learning Management Pain Clinic.” These monthly online events are designed to help organizations make workplace learning more efficient; from registration of new learners to certification, and beyond.

“Our ‘no pain, no gain’ mentality makes us believe that we need to sweat through everything in life, including the management of workplace training. That’s crazy!” said Mike Owens, Co-Founder and President at Blatant Media.

Registration is presently open for the first two events:

How to Automate the Administration of Learning Within Your Organization

How to Manage Large Scale Learning Initiatives Painlessly

Future events will be listed on the Absorb LMS Web site (www.absorblms.com) as well as the Absorb LMS blog (absorblms.wordpress.com,) and Twitter feed (@AbsorbLMS).

According to Mike Owens, “Enabling learning in others shouldn’t be painful. It should be rewarding and fun. Let’s leave the suffering for the gym.”

About Blatant Media

The creator of Absorb LMS and Absorb SMARTLAB, Blatant Media Corporation is an e-learning company that leverages the power of technology to improve learning for clients throughout the world. Blatant Media was named one of the Top 20 Learning Portal Companies in 2010 and 2011 by TrainingIndustry.com.

About Absorb LMS

Absorb LMS is an award-winning learning management system; having captured five Brandon Hall Excellence Awards since 2010. More than 600,000 learners in 300+ organizations throughout the world use Absorb LMS as their learning environment. Clients include Adobe Software Systems, American Medical Systems , Dannon, New York University, Oakley, Rolls Royce, Virgin Mobile Canada, the United States Anti-Doping Association and many others.

Blatant Media is headquartered in Calgary, Alberta, Canada. www.absorblms.com, (403) 520-2595.

Media Contact

Richard Nantel
VP, Enterprise Learning Solutions
Absorb LMS | blatant media
(403) 277-4856
Richard.Nantel AT AbsorbLMS DOT com

Welcome to our Newest Absorb LMS Customers

February 2, 2012 Leave a comment

Photo by: Rameshng

We’re thrilled to continue adding new customers across all industries. Here are a few of the organizations who have recently selected Absorb LMS as their learning platform:

Bomgar — “Bomgar replaces 1st generation remote control support tools with a solution specifically designed for the needs of security-conscience support organizations. Bomgar enables IT support representatives to remotely access, diagnose, control and fix attended and unattended computers and mobile devices. Bomgar allows enterprises to remotely support any device – from anywhere at any time.”

Centre for Paramedic Education and Research – Hamilton Health Sciences — “The Centre for Paramedic Education and Research provides Medical Direction, delegation, leadership, and counsel on pre-hospital emergency health care. CPER strives for excellence in pre-hospital care facilitated through education, continuous quality improvement, and research.”

Foley & Lardner LLP — “With offices throughout the United States and across the globe, Foley combines powerful resources and award-winning client service to help you achieve your business objectives — efficiently and cost-effectively. We draw on the legal knowledge and hands-on industry experience of attorneys in more than 60 practice areas to provide the full spectrum of legal services — any of which can be tailored to meet your unique challenges.”

Inmarsat Global — “Inmarsat has been at the forefront of mobile satellite services for more than 32 years and is the leading provider of global voice, data and IP communications solutions. Inmarsat owns and operates a fleet of 11 satellites providing seamless mobile voice and data communications around the world, enabling users to make phone calls or connect to the internet – whenever and wherever they need – on land, at sea or in the air.”

PROPHIX — “Prophix is a leading developer of solutions designed to automate financial processes including budgeting, planning, reporting, analysis, and performance management for the mid-market. Thousands of finance leaders around the world use Prophix to empower their organization and gain greater insight into business performance. Prophix and its partners deliver the best value by combining high end functionality, low total cost of ownership, and the fastest implementations in its class.”

SOLiD Technologies — “The evolving nature of wireless services, technologies and opportunities is exactly why we’ve designed each and every SOLiD Technologies solution with the inherent ability to adapt. Our solutions are as flexible as they are scalable and as powerful as they are simple. This modularity is in sync with our customers’ need to react to diverse environments and growing challenges. SOLiD’s technology provides an easy-to-scale, fiber-based distributed solution for all of your indoor and outdoor applications.”